Challenges & rewards
In-App challenges
Rewards
Company step challenge
How can I join the challenge?
You are already a part of challenge, to check your progress you can : Click on step challenge ...
What should I do if my steps aren't syncing with the app?
If your steps are not syncing, please ensure that your fitness tracker is connected. You can do t...
Is there a maximum limit on the number of steps for a day?
During a step challenge, there is a daily step cap of 20,000 steps. If you exceed this daily step...
Is manual step entry allowed?
To ensure fairness, we do not count manually entered steps. Only steps tracked through a wearable...
What happens when I join the step challenge late?
As the Company step challenge is an auto-submission challenge, you were already a part of the cha...
How often is the leaderboard updated?
The leaderboard is typically updated in real-time or at regular intervals throughout the day to r...
Can I participate in multiple challenges simultaneously?
Yes, you can participate in multiple challenges at the same time. Your steps will be counted for ...
Is there a prize or reward for winning the step challenge?
Yes, each challenge is coming with prizes. Check the challenge details for information on any pri...
General challenges
How is my recommended daily kCal within nutrition calculated?
Kilocalories (kCal) measure the energy content of foods and beverages. Calculating your recommend...
How is my average step goal calculated?
Your average step goal is calculated based on the average number of steps recorded by your device...
How to setup a Challenge?
Ensure you have a connected wearable/device Under Settings of the Challenge information, choos...
How to setup a Group Challenge
Ensure you have a connected wearable/device Under Challenge Details, select a Start Date for ...
Champions Challenge - Rules & Info
The Champion Challenge is a 30-day opportunity for selected users to help grow their company’s He...