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I am unable to complete my health scan

Support / Troubleshooting Known issues- ios

Face scan measurements gets cancelled when the video is unstable. This may be due to poor lightin...

Updated 1 year ago by Saloni

I am unable to complete my health scan

Support / Troubleshooting Known issues- android

If you are unable to complete your health scan and you get low phone capacity message it is proba...

Updated 1 year ago by Saloni

How is my recommended daily kCal within nutrition calculated?

Challenges & rewards General challenges

Kilocalories (kCal) measure the energy content of foods and beverages. Calculating your recommend...

Updated 1 year ago by Saloni

Why is my device not syncing with the app?

Fitness & Sleep Data

Go to the profile section by tapping your profile picture in the top left corner. Navigate to ...

Updated 1 year ago by Saloni

What are the benefits of a Health Scan?

Profile management & health insights Health scan

The healthmov scan does a point in time measurement and analysis of your vital Health Metrics. Yo...

Updated 1 year ago by Saloni

How is my daily nutrition target calculated?

Profile management & health insights Your data & goals

Your daily nutrition target is calculated on the basis of your BMI & body shape index.

Updated 1 year ago by Saloni

How can I change my country in healthmov rewards?

Challenges & rewards Rewards

To change your country in healthmov rewards, follow these steps: Go to the Rewards page Click...

Updated 1 year ago by Saloni

How can I log in on healthmov?

Getting Started

1. Download the App: • To get started, download the healthmov app from the store using this link...

Updated 1 year ago by Saloni

My email doesn't exist in the system, How can I resolve this?

Getting Started

There might be no account associated with the email address you have entered, please try to sign ...

Updated 1 year ago by Saloni